Check the computer screen for more details. Can you tell me what security program you were using and what changes were made? New Jersey Local time: The HP does seem to make pretty decent looking prints, but here are the things I don’t like about it so far: If you have a question, please create a new topic by clicking here. Follow the on-screen instructions to run the utility. HP Officejet A won’t scan.

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We invite you to gp more about Fulfillment by Amazon. Plus, let the automatic document feeder do your busy work—fax, scan and copy up to 35 pages at a time.

How to Enable Scan Options In HP Officejet A Plus Printer

Feedback If you are a seller for this product, would you like to suggest updates through seller support? Thanks for your reply. Message 40 of May 7, 4: Thanks for your feedback, it helps us improve the site. Shut down the Mac.

Can you tell me what security program you were using and what changes were made? Failed to open a session on the device. The printer dialogue box says ‘ Opening printer connection ‘ but never completes that step.


Buy with confidence as the condition of this item and its timely delivery are guaranteed under the “Amazon A-to-z Guarantee”. The message you’re getting points to a potential hardware problem.

Question officsjet as Solved User profile for user: Posted on May 6, Please try again later.

HP Customer Support – Software and Driver Downloads

I am a printer tech for HP. Only 1 left in stock – order soon. Please fix this soon HP, or I will have to replace this printer with a Canon, and you then not get my future ink cartidge purchases.

Something we hope you’ll especially enjoy: When I tried to scan a document a few days ago, the problem began. Image Unavailable Image not available for Color: I am glad it now works. This could take up to 3 minutes, depending on your computer and connection speed.

Amazon Renewed Refurbished products with a warranty. Sorry, we’re having trouble showing recommendations right now. For details, see www. It doesn’t come with a printed manual of course nothing does anymore these days so not everything is easy to figure out.


East Dane Designer Men’s Fashion. With the printer on double click the printer icon on the desktop, scan should be in there. See questions and answers. Get professional installation Details. You can save money on ink by choosing optional XL high-capacity cartridges not included; please purchase separately. There was a problem completing your request. Edited by Richard ken, 12 January – One 66500a found this helpful.

Perhaps the HP managers of the development team that supports the printer software should challenge the manager of those who support the scanner software to see which team of developers can make the scanner side of the device work like the printer side.